Save the date: Training Lab (March 3-5, 2027)
Nick Falvo Consulting is partnering with Homes First to deliver a three-day immersive Training Lab exploring the programs, practices and service-delivery approaches of one of North America’s most dynamic non-profit housing and homelessness service providers.
Participants will get an inside look at Homes First’s operations and learn how the organization delivers a wide range of short- and long-term housing and support programs for people experiencing homelessness.
Through interactive discussions, presentations and visits to several Homes First locations, the Training Lab will explore topics such as:
- Building and program design
- Supporting people with complex needs
- Effective service-delivery approaches
- Community engagement and neighbourhood relations
- Operational challenges, promising practices and lessons learned
The Training Lab is designed primarily for Directors, Managers and Supervisors. A limited number of emerging leaders and experienced front-line staff may also participate. Registration is expected to be capped at 30 participants to support a highly engaging and interactive experience.
Several virtual webinars will be held in advance of the in-person Training Lab to introduce participants to key concepts and prepare them for the site visits and discussions.
Following the Training Lab, Dr. Nick Falvo will prepare a comprehensive report summarizing key insights, learnings and promising practices identified throughout the experience.
The event takes place in Toronto. Participants will be responsible for their own travel, accommodation, and meals.
A 5-page preliminary itinerary is available here.
Registration
- Early Bird (ends Dec 15): CA$950 + booking fee
- Regular Price: CA$1,150 + booking fee
Register at this link.
Accommodation
Out-of-town attendees are encouraged to stay at the Chelsea Hotel Toronto, where a group rate has been arranged. We expect these rooms to go quickly, so please try to book your room as soon as possible. You can either book at this booking link or by calling the hotel’s reservation department. Guests who call must identify themselves as part of Training Lab (Nick Falvo Consulting/Homes First) or NFC022727 in order to take advantage of the group rate. The telephone number is toll free 1-800-CHELSEA (243-5732) or 416-595-1975.
Questions?
Reach out to Nick Falvo at falvo.nicholas@gmail.com (he’d be pleased to send you a draft itinerary).
—
UPDATE (4 Oct 2026)
We recently appeared on the On The Way Home podcast to discuss what participants can expect at this year’s event. You can find the full episode at the links below:
YouTube: Inside Homes First: Rethinking Supportive Housing and Homelessness Services – YouTube
Apple Podcast: Inside Homes First: Rethinking… – On The Way Home – Apple Podcasts
—
